Shipping policy
Domestic Shipping
Clear delivery options for Kazakhstan customers. Choose standard or express delivery based on your order requirement.
Standard Delivery
5–8 business days. Suitable for regular orders after order confirmation and processing.
Shipping cost: ₸2,000
Express Delivery
1–2 business days. Faster delivery option for customers who want quicker dispatch and delivery.
Shipping cost: ₸3,000
Free Shipping
Enjoy free standard shipping on orders above ₸6,000.
Minimum order: ₸6,000+
Shipping Locations
This store currently ships within Kazakhstan only. Customers in India can shop from our India store.
How It Works
- Order Confirmed — Your order is confirmed and prepared for processing.
- Processing — Orders are processed within 1–2 business days.
- Dispatched — Your order is shipped through trusted courier partners.
- Tracking Shared — Tracking details are sent through email and/or WhatsApp.
Important Notes
Delivery timelines may vary in some situations. While we always try to meet delivery timelines, delays may occasionally occur because of weather conditions, public holidays, or courier disruptions.
- Weather: Severe weather conditions may affect courier movement.
- Public Holidays: Holiday periods may slightly extend delivery timelines.
- Courier Disruptions: Unexpected courier delays may impact dispatch or delivery.
- Remote Areas: Deliveries to remote locations may take a few extra days.
Shipping Support
Need help with your shipment or tracking? For shipping assistance, order tracking, or delivery support, contact The Chits customer support Monday to Saturday, 10 AM to 6 PM.
Email: contact@thechits.com