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Contact Us

Questions about an order, a product, or just want to say hello? Send us a message and our team will get back to you within 24 hours.

Send us a message
Numbers, spaces, and + only — e.g. +7 700 000 0000
Email us
contact@thechits.com
marketing@thechits.com
We currently ship to
All across Kazakhstan
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Before you write in, check if we've already answered it

How long does shipping take?
Standard delivery takes 5–8 business days and express takes 2–3 business days. Free standard delivery on orders over ₸6,000.
Can I cancel my order?
Yes, within 2 hours of placing it and before it's dispatched.
Do you ship internationally?
This store ships within Kazakhstan only. Customers in India can order from our India store.